Frequently asked questions

Use the vehicle selector at the top of the home page or on the Find parts by vehicle page. Choosing a year, make and model filters the catalogue to parts catalogued against that vehicle. Your selection is saved in your garage for next time.

Yes. Checkout works as a guest — we only need an email address so we can send your confirmation and tracking.

Contact us as soon as possible with your order number. If the order has not been dispatched we can usually amend or cancel it.

Orders over $99.00 ship free within the continental United States. Below that, shipping is calculated at checkout from the weight and destination. Oversized freight items are quoted separately.

In-stock items usually leave the warehouse within one to two business days. You will get a tracking number by email as soon as it does.

We currently ship within the United States and Canada.

30 days from delivery, on unused parts in their original packaging. Start a return by contacting us with your order number.

Send us photos and your order number within 48 hours of delivery and we will arrange a replacement or refund.

Parts carry the manufacturer's warranty. Terms vary by brand — see the Warranty page or the product listing for specifics.